Housing Accommodation Appeals Process

The Center for Accessible Education (“CAE”) is committed to a fair process for the resolution of complaints related to disability discrimination or the failure to reasonably accommodate disability-related housing needs.

If the Board determines a requested accommodation is necessary but unreasonable, the necessary but unreasonable, the Housing & Auxiliary Services Coordinator will contact the individual, in writing, within seven (7) business days of its determination and engage in an interactive process with the individual to determine if there are alternative accommodations that might effectively meet the individual’s disability-related needs.

The following process may be used by students with disabilities through the Housing Accommodation Appeals process to resolve complaints about the following:

• the denial of a housing accommodation request by the Board
• the belief that the Board committed a procedural error in its review and re-review
• the belief that the decision was made in an arbitrary or capricious manner

Students may address concerns about housing accommodation decisions affecting them in two ways. The first is to pursue an informal resolution (I). The second is to pursue a formal complaint. While we encourage students to begin with an informal resolution, a student may submit a formal complaint once the review and re-review processes have been completed and a decision has been made. Formal complaints regarding CAE decisions or implementation of services may be appealed as described below (III).